If your goal is to create a positive candidate experience that attracts top tech talent, there might be something you’re overlooking: the rejection notice. While no one likes to deliver bad news, crafting an empathetic and professional rejection letter can leave a lasting impression on candidates and help you maintain a strong employer brand. In fact, research shows that 52% of job seekers decline offers due to poor candidate experiences and 35% share their dissatisfaction online, which can impact your company’s reputation. Meanwhile, candidates who report a positive hiring experience are 76% more likely to accept an offer.
While the candidate you’re removing from the running today might not be the right fit, it’s important to remember they could be a top applicant for another position in the future, and they likely have colleagues who are also looking for work in the tech space. Ending things on a positive note expands your talent pool moving forward. This article explores why sending a rejection letter is an important step in the hiring process, explains how to write a rejection notice and shares samples.